Qase: First marketing hire → Series A growth engine
Built GTM, team, and marketing and sales ops from zero. Owned and optimized the full funnel; improved key conversions.
Context
- Stage: Seed → Series A
- Constraints: early team, lots to build, need repeatable growth
- Self-serve + trial motion
Goals
- establish positioning + channel mix
- build pipeline + self-serve revenue
- stand up tooling + reporting
- increase trial-to-paid and free-to-paid
- reduce drop-off in onboarding
- improve handoff between product signals and lifecycle marketing
What I did
- GTM strategy: ICP, messaging, channel portfolio
- Built the marketing function: hired and led a 5-person team
- Set up core stack + process: HubSpot/Salesforce, analytics, lifecycle, routing
- Ran multi-channel growth: SEO, paid, email, partnerships, events, social, brand/web improvements
- mapped funnel + drop-off points (product + web)
- implemented experimentation cadence (hypothesis → test → learn)
- improved onboarding + lifecycle (Intercom/HubSpot flows)
- tightened landing pages + in-product prompts + routing (Chili Piper etc.)
Results
- 475% ARR growth
- ~100% improvement in self-serve / free-to-paid / trial conversions